Origin 2017 SR1 Known Issues






date(1/1/2017) in F(X) gives a wrong date instead of 1/1/2017 in Origin 2017

New issue from Origin 2017 Sr0.

date(1/1/2017) in F(X) gives a wrong date, which make requirement below do not work

  1. Enter A-date(4/12/2017) in F(X) cell of column B
    ==> The results are not correct


Use date("4/12/2017") in F(X) or Set Column Value dialog.



Export graphs dialog fails to open and show the error


Error 14001

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail

Note: This is a temporary issue if you happened to download Origin 2017 Sr1 installer from 4/10/2017 to 4/20/2017.

Later Sr1 installer has fixed the issue. The problematic installer (on website from 4/10/2017 to 4/20/2017) failed to install install Visual C++ Redistributable for Visual Studio 2008, which causes this issue.


  1. Since we have released Origin 2017 Sr2 which include this fix and other fixes, you can download Origin 2017 Sr2 Installer. Run it and choose Repair to directly upgrade to Origin 2017 Sr2.


2. Download and install the following Visual C++ 2008 Redistributable exes

For 64-bit OS, download and install vcredist_x86_2008.exe and vcredist_x64_2008.exe.

For 32-bit OS, download and install vcredist_x86_2008.exe

Then try if the issue is fixed.


Crash when using user-defined geology patterns located under EXE\Patterns\Geology\

This issue started since Origin 2017 SR1.

When putting some user-defined emf file under EXE\Patterns\Geology\ and using it in graph, Origin crashes.

it only happens with some emf files.

Fixed in origin 2017 SR2.




Fitting result table copy and paste to word with wrong value

Bug introduced in Origin 2017 SR1. 

Copy a graph with fitting result table in graph and paste in Word. The slope and intercept values were wrong.

Fixed in Origin 2018.






COM-based custom tools crashes on Origin 2017 SR1

Affected: Custom tools built from C#, VB, VB.net, VC.net. ect

Not Affected: Excel, VBA, Labview, VC

The COM-based custom tools, which were built from C#, VB, VB.net, VC.net. ect, will crash on SR1.

The COM interface was changed in SR1 and is not compatible with SR0 or older version anymore.

Suggestion: Rebuild the EXE file of custom tool for SR1 users with steps below

1. Run Origin 2017 SR1 as Admin, close it.
2. In Visual Studio open the corresponding *.sln file like SendNumericDataToWks.sln.
3. Rebuild it.
4. Try the rebuilt exe again to connect to Origin 2017 SR1.